Shipping & Returns


All orders are free shipping only no quantity limited(the more you order, the better you will save) and fast delivery to your door. . The orders usually are dispatched within 24 to 48 hours from the order date. After the goods are dispatched, we will provide you a tracking number for tracking online. As usual,it takes 5 to 7 business days for you to get it.Please conform that there is someone at home signing the parcel,or it will be sent back to us or destoried,and we could not be responsible for this fee.

Notice:if you do not receive the tracking number with 2 to 3 days after placing the order,please mail us or check your spam box or junk.


Your satisfaction is what we strive for. We offer a comprehensive return policy to you. Before you want to return goods,Customers is responsible for the shipping fee for returned item and a 20% restocking fee will be deducted from the refund amount.Goods must be returned unused and contain all the original packaging and labels. Once we receive the parcel that you send,we will do the refund for you within 12 to 24hours.

As usual,it takes 5 to 25 business days for you to get the refund.


To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged under the circumstances of unuesd and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated.

We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping cost of the exchanged items back to you.


If you wish to cancel your order, pls email us immediately. But we will charge you with 8%restocking fee.If the parcel is sent out,we do not accept your cancellation.All the fee will obey on the return policy. So please contact us as soon as possible.

Copyright © 2015 Powered by New Balance Outlet.

Discount Coupons:
To feedback all customers' support, now if you place a order, we will offer 8% discount, the coupon code is: newXmas